- At
Pleased, our mission is to please our clients and their customers. To
achieve that, we offer an all-inclusive, easy-to-use, and affordable
support software.
We’re
looking for people who are passionate about our product and serving our
clients. We retain our team members with a dynamic and flexible work
life which empowers them to create value, and rewards them generously
based upon their contribution.
In this role, you’ll be responsible for developing the responsive frontend of the SaaS application with Vue.js
and other cutting edge technologies. You’ll be working on complex
systems that are used to serve hundred and thousands customers a day. We
wrote our system from scratch about 1 year ago, so you’ll be working
with the latest technology and won’t have to worry about decades old
legacy code.
Who We Are
Pleased.com
is a new and exciting SaaS customer support solution for small and
large businesses. We improve the application on a daily basis and are
continuously adding new features. With us, you’ll always have something
new and exciting to work on and never be bored!
We’re
a small and fast moving agile team. We need talented individuals to
drive increased growth and contribute to the innovation, creativity and
hard work that currently serves our clients further.
Our Tech Stack
Vue + Vuex + Vue Router + Vuetify + Typescript Webpack SCSSFirebase
Responsibilities
Develop customer service SaaS: application for customer service agents and SDK for the clientsDevelop responsive frontend in VueJSFocus on performance and user experienceWork
with Product Owners and other development team members to determine new
features and user stories needed in the applications and projectsParticipate
in code reviews with peers to ensure that each increment adheres to
original vision as described in the user story and all standard resource
libraries and architecture patterns as appropriateRespond
to support calls for applications in production for quick diagnosis and
repair to keep things running smoothly for clientsParticipate in team ceremonies including planning, grooming, product demonstrations, and team retrospectivesMentoring less experienced team members
Requirements
Familiarity with at least one: Vue, React, AngularFamiliarity with state management like Vuex, Redux, NgrxFamiliarity with Git, ES6, Webpack, and SassExperienced with real time applicationFirebase is a bonusAn ability to work independentlyExcellent communication skills
Interview Process
Online HackerRank Test (Max time of 90 Minutes)Remote video screening with our Talent Acquisition Team Remote video interview with 3 x Team Members (45 mins each, not separate days)24-72 hour feedback loops throughout process
Post Interview Process
Feedback call on successful interviewOffer released followed by contractID Check Via Zinc & 2 references from previous employers
Working at Pleased
The
top-down mentality at Pleased is high performance based, meaning we
trust you to do your job with an emphasis on support to help you
achieve, grow and de-block any issues when they're in your way.Generally
employees can choose their own hours, as long as they are collaborating
and doing stand-ups etc. The emphasis is really on results. Pleased is independently managed and financed, meaning we don’t have arbitrary shareholder or VC targets to cater to.
We
literally build, spend and make decisions based on the ethos of
building THE best platform of its kind. We are truly a tech company to
the core and take excellent care of our Team MembersBenefits
Quarterly bonusesWe have core hours of 10am-3pm in a local timezone, but flexible hours outside of thisTop-of-the-line equipmentReferral bonuses28 days paid annual leaveAnnual company retreatHighly talented, dependable co-workers in a global, multicultural organisationPayment via DEEL, a world class online wallet system Our teams are small enough for you to be impactfulOur business is globally established and successful, offering stability and security to our Team Members