About Sezzle:
With a mission to financially empower the next generation, Sezzle is
revolutionizing the shopping experience beyond payments, blending
cutting-edge tech with seamless, interest-free installment plans that
make shopping smarter and more accessible. We’re not just transforming
payments; we’re redefining how people discover, interact with, and
purchase the things they love while driving real impact on merchant
sales through increased conversions and higher order values. As we
continue to shape the future of fintech and retail, we’re building an
innovative, dynamic team passionate about creating more than just a
transaction but a truly unique shopping journey. If you’re excited about
pushing boundaries in tech and delivering a game-changing experience
for consumers and merchants alike, come join us at Sezzle and help
create the future of shopping!
About the Role:
We are seeking a talented and motivated Solutions Engineer who
is best in class with a high IQ plus a high EQ. This role presents an
exciting opportunity to thrive in a dynamic, fast-paced environment
within a rapidly growing team, with abundant prospects for career
advancement.
The Solution Engineer (SE) is a unique blend of technical expertise
and sales acumen with a strong customer-facing focus. The SE will be
responsible for key tasks such as overseeing project implementation,
providing ongoing technical support throughout the client's lifecycle,
and assisting with technical issues or troubleshooting. Creating
integration solutions and delivering presentations. Acting as the
technical lead, you will serve as the primary point of contact for
technical consultations, using your knowledge and experience to help our
partners. Measuring success in this role depends on quality-driven
deliverables, integration detail reviews from our engineering teams,
technical designs, and test plans. Working closely with the business
development and product teams, you are the key connector to integrate
established best practices, standards, and strategic direction.
This role combines technical expertise and sales acumen to support
sales teams. They work closely with the sales team and clients,
understanding customer needs and translating them into effective,
tailored solutions. Acting as a bridge between technical and business
functions, a Solutions Engineer not only helps demonstrate and implement
the product’s capabilities but also communicates complex technical
details in a way that resonates with clients. Their role requires both
the ability to engage with customers directly and the technical know-how
to ensure the product meets client requirements effectively.
What You'll Do:
- Work closely with the sales team, product, and merchants to drive the successful implementation of Sezzle’s payment solution.
- Collaborate with product development teams to ensure payment solutions meet market needs and compliance requirements.
- Engage with key stakeholders, including clients and partners, to understand their payment needs and develop tailored solutions.
- Build and maintain strong relationships with key technical stakeholders
- Act as a trusted advisor to clients, providing ongoing guidance and support
- Understand customer requirements and translate them into technical solutions using the company’s products or services.
- Work closely with the sales team to provide technical expertise during the sales process.
- Assist in creating technical proposals and Request for Proposal responses.
- Act as a technical advisor to customers, recommending solutions and best practices.
- Provide ongoing technical consultation throughout the sales cycle to address questions and challenges.
- Troubleshoot technical issues and guide customers in resolving them, often working with support or engineering teams.
- Analyze and resolve complex technical problems that arise during solution implementation.
What We Look For:
- Minimum 5 years of experience as a solutions engineer.
- Strong knowledge of payment processing systems, eCommerce platforms, gateways, APIs, and integration into software
- Excellent analytical and problem-solving skills
- Proven ability to build and maintain relationships with clients, partners, and internal stakeholders
- Knowledge of regulatory requirements and compliance standards relevant to the payment industry
- Bachelor’s in computer science, computer engineering, or related field
- Fintech/Payment business background a plus
- Able to think critically under pressure
- Strong presentation and communication skills to explain complex
technical concepts to non-technical stakeholders and diverse audiences.
- Customer-oriented mindset to work closely with clients and internal
teams (e.g., sales, engineering) to solve business challenges.
- Ability to write clear, detailed documentation for technical processes and solutions.
- Ability to work in a fast-paced environment and manage multiple projects simultaneously.
- Advanced English level (B2+)
About You:
- You have relentlessly high standards - many people
may think your standards are unreasonably high. You are continually
raising the bar and driving those around you to deliver great results.
You make sure that defects do not get sent down the line and that
problems are fixed so they stay fixed.
- You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
- You need action - speed matters in business. Many
decisions and actions are reversible and do not need extensive study. We
value calculated risk-taking.
- You earn trust - you listen attentively, speak candidly, and treat others respectfully.
- You have backbone; disagree, then commit - you can
respectfully challenge decisions when you disagree, even when doing so
is uncomfortable or exhausting. You have conviction and are tenacious.
You do not compromise for the sake of social cohesion. Once a decision
is determined, you commit wholly.
- You deliver results - you focus on the key inputs
and deliver them with the right quality and in a timely fashion. Despite
setbacks, you rise to the occasion and never settle.
What Makes Working at Sezzle Awesome:
At Sezzle, we are more than just brilliant engineers, passionate data
enthusiasts, out-of-the-box thinkers, and determined innovators. We
believe in surrounding ourselves with only the best and the brightest
individuals. Our culture is not defined by a certain set of perks
designed to give the illusion of the traditional startup culture, but
rather, it is the visible example living in every employee that we
hire.